Why It Matters
Increase Guest Satisfaction
Find out what pleases your vacation rental guests. Use surveys to discover their preferences, personalize their visit, address issues proactively and learn about problems quickly. Keep them happy, and they’ll keep coming back.
Gather Information Easily
Send as many surveys as you like, whenever you like, by text message or email. Multiple choice, check boxes, one-to-ten ratings — you choose the format that works best for you.
Resolve Issues Quickly
Mid- and post-stay surveys can alert you to problems that need your attention. Use them to find out when guests have a bad experience and respond immediately.
How It Works
Choose Your Questions
Create surveys that collect the information you need and entice guests to complete them. Ask short, specific, essential questions, one at a time. Keep your surveys short — five to ten minutes max.
Select Your Format
We provide them all: multiple choice, short answer, check boxes and more. Create as many surveys as you like.
Rental Software Integration
RueBaRue integrates with popular vacation rental software. This lets us import guest reservations so you can automatically send surveys by text or email any date and time you choose.
Create or customize our text or email messaging templates as needed for sending surveys.
View how guests rate your business on the Guests dashboard.
What Customers are Saying
We love using RueBaRue Surveys to get pre-arrival information such as the number of guests and cars. We get notified automatically when a guests fills in the information.
Owners and guests alike have provided positive feedback over the summer. The fact that they could have the information on their cell phones was a plus. Thank you for a great program.
We're ecstatic about RueBaRue. We've had so many compliments from guests about how easy it is to use and how everything they need is at their fingertips. We're also getting fewer calls about how to do things.